Simon Peters
Simon Peters is Managing Director at CallCabinet UK, an award-winning provider of compliance call recording, analytics and automated QA solutions for voice, video, and screen sharing.
- News, tips, inspiration you can trust to thrive in today’s digital age.
AI-driven call recording and speech analytics are playing a key role in helping customer service teams cope with the mental pressures at work and promote staff wellbeing.
A robotic revolution is underway, with AI technology impacting many industries and rendering jobs redundant. Some jobs are more at risk than others.
Before you call over anyone to your home for home improvement or remodeling, make sure you take some basic steps to avoid scams and ensure everything goes well.