Simon Peters
Simon Peters is Managing Director at CallCabinet UK, an award-winning provider of compliance call recording, analytics and automated QA solutions for voice, video, and screen sharing.
Simon Peters
Author's recent entries
The Role of AI-Driven Call Recording and Speech Analytics in Customer Service and Mental Wellbeing for Staff
TECHNOLOGY & WELLBEING
AI-driven call recording and speech analytics can play an important role in helping customer service teams cope with rising mental pressures they face and promote wellbeing.
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