Simon Peters
Simon Peters is Managing Director at CallCabinet UK, an award-winning provider of compliance call recording, analytics and automated QA solutions for voice, video, and screen sharing.
Simon Peters
Author's recent posts
How AI Call Recording Improve Mental Wellbeing Of Customer Service Staff
AI-driven call recording and speech analytics are playing a key role in helping customer service teams cope with the mental pressures at work and promote staff wellbeing.
Regardless of your app's popularity, launching a new feature is exciting and also daunting. Here're some steps and best practices for a successful launch.
Smiles tend to lift people’s mood and inspire kindness. Smiling is free therapy, and the right kind of Invisalign can ensure you have the perfect smile.
It’s vital that you protect your accounts from hacking as cyberattacks are rising and they come with serious repercussions.
