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Viviana Folliero
Viviana Folliero is a Manager at Awebstar, a CRM Software provider company in Singapore, which also offers other software solutions such as salon management software, queue management software, appointment scheduling software, and more.
The future of retail lies in embracing the Phygital age. By combining the best of both physical and digital worlds, retailers can create a seamless and integrated shopping experience that meets the evolving needs of consumers.
Clearly-defined requirements are key to building software that meets user expectations. As such, the requirements gathering and analysis phase matters a lot and involves various steps.