Doug Liantonio
Author's recent posts
Rise of Subscription-Based Business Models: How to Reduce Customer Churn
People used to buy DVDs for movies and music albums; they now purchase subscriptions for Netflix and Spotify. Even monthly grocery subscriptions are now a thing. But churn is also a part of subscription business models.
Many eCommerce businesses forget about the customer once they checkout. User experience doesn’t stop after checkout. Product packaging is a crucial post-checkout touchpoint for success.
Changing attitudes of workers returning to the office after two years of home working during COVID is prompting a rethink of how offices are designed, especially when it comes to privacy matters.
Having an active and healthy lifestyle has never been more important. Some places, however, are obsessed with workout and fitness applications more so than others.
