Amazon's Fake Reviews: The Most Untrustworthy Categories Revealed

Study reveals the most untrustworthy product categories with the most fake reviews on Amazon. Even baby products receive an extreme number of fake reviews.

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With countless products available on Amazon’s marketplace, online shopping can often leave customers overwhelmed, exhausted, and reliant on product reviews to determine the best purchase.

However, shady sellers have been quick to take advantage of this, and crowd their reviews with fake five-star ratings. But just how widespread are fake reviews on Amazon? How many product reviews are fraudulent?

To find out, Scams.info analyzed ratings for Amazon bestsellers to uncover which products have the biggest boost by fake reviews. Over 20 popular categories were chosen for analysis to determine which had the most fake reviews. 

It turns out fake reviews on Amazon are pretty widespread. In fact, the study reveals that a third of Amazon book reviews are fake!

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A third of Amazon book reviews are fake, study uncovers

Book reviews are the most untrustworthy on Amazon, the study can reveal. Almost 2 in 5 (37.2%) book ratings are fraudulent, the most of any product category. After analyzing Amazon’s bestsellers, the experts uncovered that for 59% of products, over 40% of ratings were fake. For 1 in 20 books, over 90% of ratings were illegitimate.

Shockingly, baby products also receive an extreme number of fake reviews. Over a third (34.8%) of ratings on Amazon’s baby range are artificial, and 1 in 16 products had 90% of reviews determined to be fake.

Reviews for high-value items like Large Appliances and Computers & Accessories are also untrustworthy, at 33.6% and 32.1% fake rating respectively.

Top 10 Most Untrustworthy Amazon Reviews:

Rank

Category

Percentage of fake reviews

1

Books

37.2%

2

Baby

34.8%

3

Large Appliances

33.6%

4

Computers & Accessories

32.1%

5

Women’s Clothing

31.9%

6

Garden & Outdoors

29.9%

7

Men’s Clothing

26.0%

8

Musical Instruments 

25.2%

9

Lighting

22.8%

10

DIY & Tools

22.7%

So, which are the most trustworthy Amazon reviews?

Only 7.9% of reviews for Pet Supplies are fake, the only products with less than 10% fake reviews, and 29.3% fewer than Books.

Those purchasing Sports & Outdoors (10.5%) and Stationery & Office Supplies (12.1%) products can also take comfort in the knowledge that less than 15% of reviews are artificial.

The most trustworthy Amazon reviews:

Rank

Category

Percentage of fake reviews

1

Pet Supplies

7.9%

2

Sports & Outdoors

10.5%

3

Stationery & Office Supplies

12.1%

4

Toys & Games

16.4%

5

Software

18.5%


Alexis Davis is a senior staff writer at WebWriterSpotlight.com (WWS). She covers many topics for the publication, including business, health, and technology stories.