Best Phone Services for Nonprofit Businesses

Whether you're looking for a VoIP supplier or considering VoIP rates and plans for non-profit business, it's important to look out for some key things in your choice of phone service.


Nonprofit organizations generally vary in size and regularly search for assistance and support to keep up their work and efforts. To run the job smoothly, nonprofits need an office phone system that is versatile, robust, and dependable.

A lot happen in a short amount of time in some random activities, so nonprofit businesses need a system that is ready at all times. Reliable and dedicated nonprofit phone services help to guarantee that they can effectively communicate and pursue their crucial social benefit missions.

A dependable phone system is one of the most appropriate systems to their need to ensure a productive activity. By changing to an advanced VoIP system, nonprofits can tap the intensity of phone service over the internet to bring issues to light, draw in volunteers, and, above all, connect with people from around the globe cost-effectively.

Correspondence is a crucial part of nonprofits, so having a robust office phone system ought to be a top priority for organizations large or small.


Image: commons.wikimedia/ Victorgrigas

Types of Nonprofits Served by Phone Service Providers


Nonprofit organizations come in numerous shapes and sizes, serving an altogether flexible and diverse arrangement and mission. It is an incorporated business that is tax-exempt from which its trustees or shareholders do not benefit financially.  

The following is a list of categories served by most and accommodates various kinds of nonprofits, including:

  • Schools
  • Education Institutes and Universities
  • Hospitals
  • Community Health Organizations
  • Veterinarians
  • Charitable Organizations
  • Libraries and Museums
  • Local Community and Associations
  • Religious Organizations and Churches

As a not-for-profit business, there are some important things you should look for in your choice of phone service to facilitate the noble and vital nonprofit work that you do.


Young girls in uniform posing for a photo, being served at Mission of Hope, Haiti. Image: Zach Vessels/Unsplash


What Nonprofits Should Be Looking for In a Business Phone Service


Regardless of whether you're looking for a trustworthy VoIP supplier or just hoping to think about VoIP rates and plans, try to search for their past work, client relationship& reviews, or straightforwardly make a call.

Past associations and their work history can assist you in finding the best VoIP service for your nonprofit's organization.

Many nonprofits don't generally have an IT technician or staff, which is the reason why it is important to choose a phone system that is easy to set up and quick to use without any hassle.

Your phone system should also have nice added features that you should be actively looking for, including:

  • Cost Savings (cost effectiveness)
  • Team Collaboration
  • Mobile Communication
  • Security and Reliability
  • Flexibility
  • Easy to Use



Best Nonprofit Phone Services Save Costs for the Organizations


Individuals who work in nonprofit organizations in general have a sole mission: to accomplish great work and bolster the causes they care about the most.

Be that as it may, their work is reliant on lessening overhead and being as proficient with their time as could be expected under any circumstances. That means that convenient and prompt service is profoundly valued.

Thankfully, over the years, modern technologies have evolved so much and now phone service providers are offering excellent VoIP phone service. They are delivering the best service and setting very high standards of client servicing.

Lately, private providers discovered that giving programmed limits on VoIP phones and phone service to nonprofit organizations in the networks they serve will increase the value to help achieve their mutual goals.

At both the national and local level, phone service providers are expected to exceed expectations when working with nonprofit organizations. This is a huge benefit for nonprofits that need to decide on a phone service provider best suited for them according to the nonprofit’s specific needs and budget.

Not to mention, providers strive to give the highest level of services at a truly moderate cost in order to win clients in a cutthroat market.

A good phone service provider will likewise teach and prompt their clients on how to augment the advantages of a Hosted VoIP arrangement, as well as customize the system to address the nonprofit’s exact needs and requirements.


Top, Must-Have Phone Features for Nonprofit Organizations


Nonprofit work doesn't generally have a particular area to serve or work from, and a considerable amount of your members or volunteers will be out serving their locale or cause. Despite that, at this particular time, a reliable business phone line and connectivity is a must.

To stay up to speed on issues in your nonprofit, you need an office phone system that is advanced and reliable. Here are some top features all nonprofits should consider when searching for a reliable office phone system:



1. Toll-Free Numbers and Hotlines


Nonprofits can undoubtedly set up cost-free numbers and deal with an all-day, every day/365 assistance hotline with a VoIP system.

In any event, when your phones are out of service or the webserver is down, there are ways to guarantee your nonprofit's phone service keeps running.


2. Unlimited Users


With a VoIP system, you no longer need physical phone lines for every worker. You essentially need to make a user for them on the VoIP phone system.

That is noteworthy for a nonprofit phone service, as it gives the capacity to scale at the negligible expense, and rapidly include based on demand as staffing changes.


3. Automated Attendant


An auto attendant is an expert way to welcome your guests, and it works all day, every day/365, for all incoming calls.

The automated system can be utilized to give any general information to callers in seconds, diminishing the time staff needs to spend addressing regular inquiries via phone.


4. Voicemail to Text Email


Phone message interpretation implies that you can peruse the content of the sound straightforwardly in your email, and read the message without playing and hear it out.


5. Mobile App and Remote Access


The phone application and the VoIP phone make it simple to help telecommuters and volunteers.

A VoIP based phone service can be utilized from any area that has a web reception. VoIP empowers workers to have the option to keep using a physical office phone, and it includes the comfort of having the opportunity to utilize PCs and cell phones.


With the right phone service for nonprofit organizations, a lot can be done in the way of efficient communication and correspondence. You’ll be empowered to make a difference in the communities your non-profit operates, whether the goal for your business is civic improvement, social welfare, recreation or any other purpose except profit.

Daniel Rogers is focused on creating scholarly articles around using unified communication technologies for research and development. His expertise in unified communications and business phone systems originate from a lengthy career in telecom and IT, as well as having carried several leadership positions in MNCs.