TelcoSwitch Receives Private Equity Investment to Accelerate Its Growth Strategy

The investment will support growth strategy for TelcoSwitch’s solutions, which enable teams to connect and collaborate in the ways that work best for them.


Private equity fund Queen’s Park Equity (QPE) has partnered with TelcoSwitch, an ambitious SaaS provider of unified communications and compliance solutions supporting 140,000 active daily users across 65 countries.

QPE focuses on providing capital and expertise to high-quality, entrepreneur-led businesses within the Tech Services, Health & Pharma and Education sectors, with an ambition to accelerate their growth. 

TelcoSwitch is the eighth partnership investment from Queen’s Park Equity Fund I, which was oversubscribed and closed at its hard cap of £202m in December 2020. 

TelcoSwitch’s solutions enable teams to connect and collaborate in the ways that work best for them, through voice, video, chat, call recording, screen sharing, and more, including advanced omnichannel customer experience solutions for contact centres.

Headquartered in London, TelcoSwitch employs over 120 staff and has enjoyed rapid growth, ranking in the Sunday Times Sage Tech Track 100 and Financial Times FT1000 league tables of Europe’s fastest-growing technology companies.


The investment from QPE will enable TelcoSwitch to explore further Mergers and acquisitions (M&A) opportunities, broaden its channel-focused product suite, increase headcount to better serve its customers, and surpass 400,000 active users by the end of 2024.

It comes after a series of successful acquisitions completed in the last 18 months, including OneVoice, PBX Hosting, and SureVoIP, and represents the latest step in TelcoSwitch’s expansion, as well as its emphasis on growing the services it offers to its channel partners.

Russell Lux, TelcoSwitch founder and CEO, said: 

“This is a hugely exciting time for everyone involved with TelcoSwitch. In under six years we’ve grown a successful channel business that continues to challenge the status quo in our industry with powerful products and services. The team at QPE share our energy and enthusiasm, and we’re delighted to have their long-term support in accelerating our strategy and ambitions.”

The QPE team, which is led by seasoned leadership with over 40 years of private equity experience, includes a fully dedicated origination team which supports the accelerated growth strategies across the partner companies they support. 

QPE also has an extensive Ambassador Network of industry specific entrepreneurs to assist its management teams to deliver their plans.

Nick Manning, Investing at QPE, said: 

“We are very excited to be supporting TelcoSwitch to build on the impressive growth the team have achieved in recent years. Their success is testament to both the quality of the underlying technology and the strength of the management team which has positioned TelcoSwitch perfectly to continue its exceptional growth story.”

TelcoSwitch’s executive management structure will remain unchanged following the investment, while Jonny Kay and Nick Manning from QPE will join the TelcoSwitch board of directors. TelcoSwitch represents QPE’s eighth partnership investment.