The invention of modern technologies and software development techniques to cater to new consumer demands are crucial indicators of where businesses need to focus their efforts.
Remember each year defines new trending software development practices and failure to keep up and incorporate modern solutions will leave you lagging behind competitors. You have to adopt new trends to meet market expectations and compete effectively.
Businesses, large and small, developers, and programmers need to assess new trends in the market and see how they fit in their operations to stay ahead of the curve.
Here are some of the top software development trends shaping the industry you should look out for this year going forward:
1. Great Emphasis on Predictive and Proactive Maintenance
Most companies and governments require people to work from home to reduce the spread of the coronavirus. As a result, making sure that home systems and appliance software are working in the best way possible is vital to prevent people being inconvenienced by system malfunctions and crashes. Here is where IoT for predictive maintenance comes in handy.
In general, predictive maintenance monitors system’s performance and proactively informs the concerned support team of required repairs and prospective shutdowns. IoT (Internet of Things) is useful in assessing what is about to become faulty in systems.
2. Increase of Self-service through Portals and Applications
Over the years, the use of self-service has been increasing, and it’s not expected to stop any time soon. Nobody wants to report an issue to a customer support department only to wait for a few hours due to limited staff or time.
It’s pretty easy for customers to report a problem by logging into a company portal, receive a repair schedule, and then digitally track the problem status. The ability to maintain your software over a company web portal or mobile app makes it easy to adjust to remote working.
3. Increased Use of Mobile Applications and APIs to Boost Service Delivery
In the same way users work better with digital applications, support teams also need to utilize these tools. For instance, if you want to maintain your software, it would be helpful to have a proper mobile application to communicate with technicians within the management software.
Applying AI-based decision support offers an important competitive advantage. On the other hand, the need to empower the support department with innovative mobile apps to communicate with users to report and track problems is now more essential than ever before.
4. Cybersecurity Is Still a Top Priority
Cyber-attacks and threats evolve yearly, making it mandatory for all businesses to improve their security mechanisms.
For most organizations, the need to work from home has typically increased the risk of security breaches due to the high use of personal gadgets and home networks. As mentioned earlier, the future of security is founded on a proactive approach.
Basically, it’s better to avert risks rather than manage the results.
5. Focus on Cloud
The year 2020 proved to everyone the importance of cloud services, including companies. Although some ventures endured through the pandemic, others such as tourism and travel experienced significant closures and drops in business.
Businesses that already had cloud-based solutions, however, fared much better than those that did not have cloud solutions; they did not have to pay for storage services. Therefore, more businesses now embrace cloud-based solutions and are transferring their operations to it.
6. Rise of Ethical AI
The fact that organizations with AI-driven apps are more likely to succeed means that adoption of AI in company operations will increase.
The use of ethical AI, a section of artificial intelligence that makes sure programmers are designing applications that ‘do the right thing,’ for example, is anticipated to increase since machines are taking over many different tasks previously done by humans.